Custom Gift Baskets in Kitchener, Waterloo and Cambridge
Phone: (519) 569-8710

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Policies


GUARANTEE:

All products ordered from All Occasions Baskets and Gifts are covered by our 100% satisfaction guarantee policy. If you (or your gift recipient) are not completely satisfied with the quality of a delivered product it will be replaced. Your complete satisfaction is our goal.

DELIVERY (to homes, businesses, hotels, hospitals etc.)

All Occasions Baskets and Gifts is not responsible for theft, misplacement, tampering, damage, or the condition of the contents in any way if the recipient is not available to receive the product.

We assume no responsibility for hospital deliveries for gifts becoming lost or misplaced within hospitals, failure of the hospital staff to deliver the gift to the patient’s room, or gifts arriving after a patient has been dismissed.

RETURNS:

Perishable and Naughty Basket items cannot be returned. Non-perishable items should be returned in their original packaging after contacting us within 3 days of the delivery date.

ADDRESS CORRECTNESS:

You are responsible for providing an accurate and complete shipping address including: Recipient Name(s) and Company Name (if applicable)

Street Number and Street Name
Floor, Suite, or Apartment Number (if applicable)
Postal Code
Phone Number

SUBSTITUTION POLICY:

All items shown are subject to availability and may be substituted with equal or greater value products.

Items containing cheeses or chocolate, that are shipped out of our delivery area between May and October, will be substituted with a product of equal or greater value.

ALCOHOL DISCLAIMER:

All Occasions Baskets and Gifts must comply with age of majority laws when alcohol is included in a gift basket. Proof of age is required upon receipt.

PAYMENT OPTIONS:

We accept VISA, Mastercard, American Express, cheques and cash

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